Privacy Policy
Privacy Policy
Last Updated: October 6, 2025
Please read this Privacy Policy carefully to understand how Otto Leads (“we,” “our,” or “us”) collects, uses, and protects your information. This policy applies to all information collected through our website
https://ottoleads.com, our software platform, and any related services (collectively, the “Service”).
1. Information We Collect
We collect both personal and non-personal information to deliver and improve our Service.
Personal Information
When you use our Service or communicate with us, we may collect:
- Name, email address, phone number, and company name
- Billing and payment information
- Account login details (username, password)
- Communications, including SMS, emails, and chat interactions
- Any information submitted through contact forms or integrations
Automatically Collected Information
When you visit our website or use our platform, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time on site, referring URLs)
- Cookies and similar technologies (see Section 8)
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Service
- Communicate with you regarding your account or inquiries
- Send transactional or promotional emails and SMS messages (with consent)
- Process payments and manage subscriptions
- Detect, prevent, and address fraud or technical issues
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. SMS Messaging and A2P Compliance
By providing your phone number, you consent to receive SMS or MMS messages from Otto Leads for purposes including account updates, service notifications, appointment reminders, and promotional messages.
Opt-In Consent
You agree to receive text messages when you:
- Submit a form containing your phone number
- Request a demo, consultation, or support via our website or chat
- Register for an account or subscription with Otto Leads
Opt-Out
You can opt out of receiving text messages at any time by replying STOP to any message. You may also email us at
[email protected] to be removed from future SMS communications.
Message Frequency
Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and plan.
Data Use for Messaging
We use trusted SMS providers to send messages securely. Message data (including timestamps and delivery status) is retained only as long as necessary for compliance and troubleshooting.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Data associated with your account is deleted upon your request or account closure.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, access control, and secure storage. However, no online transmission or storage method is completely secure.
6. Sharing of Information
We may share information with:
- Service providers and partners who assist in operations such as payment processing, SMS delivery, or analytics
- Legal authorities when required to comply with applicable laws, regulations, or valid legal processes
We do not sell, lease, or trade personal information to third parties.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyze performance, and deliver relevant content. You can adjust your browser settings to refuse cookies, but this may limit site functionality.
8. Third-Party Services and Links
Our Service may link to third-party websites or tools. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies for more information.
9. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request a copy of your data in a portable format
To exercise these rights, contact us at
[email protected].
10. Data Transfers
If you are accessing our Service from outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ.
11. Children’s Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal data from minors. If we learn that a child under 13 has provided personal information, we will delete it immediately.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Service after changes indicates your acceptance of the revised terms.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Otto Leads, LLC
631 N. 1st Ave, Phoenix, AZ 85003
Email: [email protected]
Website: https://ottoleads.com
